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Oz Fair Trade

Terms & Conditions


These terms and conditions as well as our Privacy Policy constitute an agreement between Oz Fair Trade Pty Ltd ABN 30 166 093 278 (Oz Fair Trade, we, our, us) and you, the visitor, governing your access and use of the Oz Fair Trade website accessed through the URL, and any of our related domain names (our website). 

By accessing or using our website or registering with us, you acknowledge that you have read, understood and agree, without limitation, to be bound by these terms and conditions.

 At the outset, you should be aware that your use of our website is at your sole risk and you agree that you will be personally responsible for your use of our website and for all of your communication and activity on our website.


Oz Fair Trade is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reasons. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchases.


The delivery times provided by Oz Fair Trade are estimates only. Oz Fair Trade will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Oz Fair Trade cannot be held responsible for incorrectly entered delivery addresses. 

Acceptance of goods

The buyer is responsible for inspecting the goods for fault and notifying us within 14 days of receiving the good should there be a fault.


Prices on this website are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. 


Returns must be in 'as new' condition unless faulty. Special return offers apply to individual orders only. For details please check our Returns Policy

Order cancellations

If notified before goods have been dispatched, Oz Fair Trade can accommodate order cancellations. 

Privacy Policy

Oz Fair Trade recognises that your privacy is very important to you and we value the relationship we have with you. For this reason, your visit to this website is subject to our Privacy Policy and we encourage you to read our Privacy Policy prior to purchasing our products or further using our website.


You acknowledge and agree that any and all trademarks, copyright, designs, the ‘look and feel’ of our website, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files, software and all HTML and other code contained in our website and all other intellectual property remains at all times vested in Oz Fair Trade Pty Ltd and/or are the property of their respective third party owner and must not be used in any manner without the prior written consent of Oz Fair Trade Pty Ltd or the relevant third party.

In relation to any third party intellectual property rights, you acknowledge that nothing in these terms and conditions or on the website of Oz Fair Trade purports to demonstrate that any third party rights are owned or licensed to Oz Fair Trade Pty Ltd from the relevant third party.


Oz Fair Trade will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable.

Errors, Mistakes and Missing Information

Despite our tireless efforts, Oz Fair Trade cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content related issue, Oz Fair Trade reserves the right to correct such error without notification. Oz Fair Trade also reserves the right to cancel any order that may have been made under the pretense of such error. In the event where an order is cancelled, but has been paid for, the user will receive a full refund.

Customer Feedback

Please note that all customer feedback given to Oz Fair Trade shall be considered the property of Oz Fair Trade. This includes all customer communication, testimonials and contact information. By releasing this information to Oz Fair Trade, you are hereby giving Oz Fair Trade the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such material in any way deemed appropriate by the management of Oz Fair Trade.

Your obligations and responsibilities

In the access or use of our website, you agree to comply with these terms and conditions and the special warnings or instructions for access or use posted on our website from time to time. You will always act in accordance with the law, custom and in good faith. You may not make any change or alteration to our website or any content or services that may appear on our website and may not impair in any way the integrity or operation of our website.

Third party advertising and links to external websites

Oz Fair Trade website may, from time to time, contain links to other websites, including links to other websites or resources operated by third parties, including advertisers. Oz Fair Trade has not reviewed all of the websites linked to its website and does not necessarily sponsor, endorse or approve of any of the advertising, products, services or other materials on, or available from, such websites. 

Furthermore, Oz Fair Trade makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any advertising, products, services or other materials on external websites to which its website is linked. Oz Fair Trade also makes no warranties or representations that the advertising, products, services or other materials on the websites to which this website is linked does not infringe the intellectual property rights of any person anywhere in the world and Oz Fair Trade is not authorising infringement of any such rights by linking to such websites.

Changes to the terms and conditions

You acknowledge and agree that Oz Fair Trade reserves the right to, and may make changes to, these terms and conditions from time to time to reflect its changing business. However, Oz Fair Trade will not vary these terms and conditions so as to retrospectively increase your liability to Oz Fair Trade. Once changes are made to the terms and conditions, Oz Fair Trade will make a new copy of the terms and conditions available on its website as soon as possible after the changes are made. The amended terms and conditions will apply from the date the new terms and conditions are posted on our website.

You agree that Oz Fair Trade is under no obligation to provide you with notice about changes to the terms and conditions and you further agree that it is your responsibility to check the terms and conditions for any changes.

If you do not agree to any change to the terms and conditions, then you must immediately stop using our website.

Description of Products

Product information given on our website or in our promotional materials is for your guidance but does not afford a guarantee of use. Common sense and discretion are advised in the proper and safe use of all products purchased from us.

Oz Fair Trade takes reasonable care to ensure that all details, descriptions and prices of products appearing on our website or promotional materials are correct. Although we aim to keep these details as up to date as possible, the information, including product descriptions, appearing on this website at a particular time may not always reflect the position at the exact moment you place an order.

We cannot guarantee that your monitor’s display of any colour will be accurate. We will endeavour to deliver the corresponding products but do not warrant that the products we deliver to you will be identical to those displayed in the photograph or on your monitor.

All of our products are handcrafted items. As a result, many items will differ slightly in colour and/or size.

Force majeure

If by reason of any fact, circumstance, matter or thing beyond the reasonable control of us or you either is unable to perform, in whole or in part, any obligation under these terms and conditions, then that party is relieved of that obligation to the extent and for the period of time that it is so unable to perform and is not to be liable to the other party in respect of such inability.

These terms and conditions are independent of one another

If any provision of these terms and conditions offends any applicable law and, as a consequence is illegal, invalid or unenforceable then where the offending term can be read down so as to give it a valid and enforceable operation of a partial nature, it must be read down to the minimum extent necessary to achieve that result. In any other case, the offending term must be removed from these terms and conditions, in which event the remaining provisions of these terms and conditions will continue to operate and be valid and enforceable.

The law that applies to these terms and conditions

These terms and conditions and your relationship with Oz Fair Trade are governed by the laws in force in Australian Capital Territory, Australia, without regard to principles of conflict of laws. You and Oz Fair Trade agree to submit to the non-exclusive jurisdiction of the courts of Australian Capital Territory, Australia.

Thank you for taking the time to read our terms and conditions and we hope you enjoy your shopping experience with Oz Fair Trade!