Privacy Policy

Your security and privacy are our utmost concerns. Oz Fair Trade takes all reasonable care when transferring and storing your details.

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. Oz Fair Trade only collects the information it needs to conduct our business.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

to personalise your experience (your information helps us to better respond to your individual needs);
to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
to process transactions. We may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, stock availability; and
to administer a contest, promotion, survey or other site feature. The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Disclosure

For the purpose of processing your order, we may disclose your details to:

our payment gateway service provider; and
courier companies.

We do not give or sell your details to anyone.

Credit card numbers

Oz Fair Trade cannot see or store your credit card details.

Security of information

We utilise industry standard Secure Sockets Layer technology( SSL) to enable a secure transaction environment for online commerce.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Access

You have the right to access your personal details which are kept by us. You will be required to put this request in writing. If you would like any further information about our privacy policy, please contact us through our contact page.

Changes to this privacy policy

Oz Fair Trade has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Oz Fair Trade
PO Box 172
Curtin ACT 2605